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General terms and conditions of Doriana's Beautyworld

 

scope

These General Terms and Conditions (hereinafter "GTC") of Doriana's Beautyworld (hereinafter "Seller") apply to all contracts for the delivery of goods and virtual goods that a consumer or entrepreneur (hereinafter "customer") via our online shop www. dorianasbeautyworld.com (hereinafter "online shop" and "academy") with us as a seller regarding the goods and virtual goods presented by us in our online shop and member packages. Unless otherwise expressly agreed, the customer's own terms and conditions do not apply, even if we do not separately object to their validity in individual cases.

Consumers within the meaning of these general terms and conditions is any natural person who concludes a legal transaction for purposes that can predominantly not be attributed to their commercial or independent professional activity. Entrepreneur in the sense of these terms and conditions is a natural or legal person or a legal partnership that acts in the course of a legal transaction in the exercise of its commercial or independent professional activity.

 

Conclusion of contract

  1. Seller is:
    Doriana's Beautyworld
    Fliedertstrasse 4, 77933 Lahr im Schwarzwald, Germany
    Managing Director: Addolorata Antonacci

    Tel .: (0049) 1738477424
    Email: info@dorianasbeautyworld.com
    VAT identification number:

  2. The product presentations contained in the online shop of the seller are not binding offers of the seller, but serve to make a binding offer by the customer.

  3. By placing an order using the online order form integrated in the seller's online shop, the customer can submit a binding offer to purchase the product in question. After placing the selected goods and virtual goods in the virtual shopping cart and going through the electronic ordering process, the customer makes a legally binding contract offer in relation to the items in the shopping cart by clicking the "Buy Now" button that concludes the ordering process contained goods. The customer can also submit the offer to the seller by telephone, fax, email, post or online contact form.

  4. The seller can accept the customer's offer within five days by sending the customer a written order confirmation or an order confirmation in text form (fax or e-mail) (the decisive factor here is the receipt of the order confirmation by the customer), or the customer ordered goods deliver (the decisive factor here is the receipt of the goods by the customer). In case of doubt, the contract comes into being at the time when one of the aforementioned alternatives occurs first. The period for accepting the offer begins on the day after the customer sends the offer and ends at the end of the fifth day after the offer has been sent. If the seller does not accept the customer's offer within this period, this is considered a rejection of the offer and the customer is no longer bound by his declaration of intent.

  5. The text of the contract is saved by the seller and sent to the customer in text form after submitting his order together with the present terms and conditions. In addition, the text of the contract is archived on the seller's website and can be called up free of charge by the customer via his password-protected customer account in the login area, provided the customer has created a customer account in the seller's online shop before sending his order. The customer can view the GTC at any time - even before the contract is concluded - under the GTC link, download it from there, print it out or save it. The contract language is German.

  6. As part of the electronic ordering process, the customer can avoid possible input errors by carefully reading and possibly using the browser's zoom function. The entries can be corrected using the keyboard and mouse functions until the order button is finally pressed, i.e. the order process is completed.

 

The following right of withdrawal applies to consumers within the meaning of § 13 BGB:

Right of withdrawal

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must tell us:

Doriana's Beautyworld
Fliederstrasse 4
77933 Lahr in the Black Forest
Tel .: (0049) 1738477424
Email: info@dorianasbeautyworld.com

inform you of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached model withdrawal form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

 

Consequences of cancellation

If you cancel this contract, we have made all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) to repay immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functioning of the goods.

 

End of revocation

Exclusion of the right of withdrawal

The right of cancellation does not exist for the following contracts:

  1. Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;

  2. Contracts for the delivery of goods that can spoil quickly or whose expiration date would quickly be exceeded;

  3. Contracts for the delivery of newspapers, magazines or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for the following contracts:

  1. Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery;

  2. Contracts for the delivery of goods if, due to their nature, they have been inseparably mixed with other goods after delivery;

  3. Contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.

 

Model withdrawal form

If you want to cancel the contract, please fill out this form and send it back to:

Doriana's Beautyworld
77933 Lahr

Tele: (0049) 1738477424
Email: info@dorianasbeautyworld.com

 

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

___________________________________________________________________________

___________________________________________________________________________

___________________________________________________________________________

- Ordered on (*) / received on (*) __________________________________________

- Name of the consumer (s) ___________________________________________

- Address of the consumer (s)

________________________________

________________________________

________________________________

(only for notification on paper)

Date:_____________

______________________________
Signature of the consumer (s)

(*) Delete where inapplicable.

 

End of the model withdrawal form

 

 

Prices and terms of payment

  1. All prices in the online shop www.dorianasbeautyworld.com are total prices in EUR and include VAT. If applicable, additional delivery and shipping costs are specified separately in the respective product description.

  2. For deliveries to countries outside the European Union, additional costs may be incurred in individual cases, such as duties in connection with the import (e.g. customs duties) or costs for the transfer of money.

  3. The payment methods displayed at the end of the ordering process are available to the customer.

  4. If prepayment has been agreed by bank transfer, payment is due immediately after the contract is concluded, unless the parties have agreed a later due date.

  5. When paying with PayPal, payment is processed via the service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg, subject to the PayPal terms of use, available at https: //www.paypal .com / de / webapps / mpp / ua / useragreement-full or - if the customer does not have a PayPal account - subject to the conditions for payments without a PayPal account, can be viewed at https://www.paypal.com/ com / webapps / mpp / ua / privacywax-full .

  6. In cooperation with Klarna Bank AB (publ) , Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options.
    Payment is made to Klarna:
    Invoice: The payment period is 14 days from the dispatch of the goods. The full billing terms for the countries where this payment method is available can be found here: Germany , Finland , Great Britain , the Netherlands , Norway , Austria , Sweden
    Installment purchase: With Klarna's financing service, you can pay for your purchase in fixed or flexible monthly installments at the conditions specified in the checkout. The installment payment is due at the end of the month after Klarna sends a monthly invoice. You can find more information about the installment purchase including the general terms and conditions and the standard European information for consumer credit for the countries where this payment method is available here (only available in the specified countries): Denmark , Germany , Finland , Great Britain , Norway , Austria , Sweden .
    The use of the payment methods invoice and hire purchase requires a positive credit check. In this respect, we forward your data to Klarna as part of the initiation of the purchase and the execution of the purchase contract for the purpose of address and credit check. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use can be found here . General information on Klarna is available here . Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations .

 

delivery terms

  1. The delivery of goods takes place on the way to the delivery address given by the customer, unless otherwise agreed.

  2. The goods are delivered by Deutsche Post AG as an insured package, unless expressly agreed otherwise.

  3. The delivery takes place within five working days at the latest (Monday to Friday, with the exception of federal holidays) after the payment order has been placed with the transferring credit institution in the event of prepayment or after conclusion of the contract in the case of cash on delivery or invoice purchase. The shipping costs and delivery times are displayed when ordering.

  4. If the transport company sends the goods back to the seller because delivery to the customer was not possible, the customer bears the costs of the unsuccessful shipment. This does not apply if the customer effectively exercises his right of cancellation, if he is not responsible for the circumstance that led to the impossibility of delivery or if he was temporarily prevented from accepting the service offered, unless the seller told him the service had announced a reasonable time in advance

  5. If the customer is a consumer, the risk of accidental loss, accidental damage or accidental loss of the delivered goods passes to the customer at the time the goods are delivered to the customer or the customer is in default of acceptance. In all other cases, the risk passes to the customer upon delivery of the goods to the transport company.

 

Warranty

  1. If the purchased item is defective, the provisions of the statutory liability for defects apply to consumers.

  2. If the customer is an entrepreneur, ie if the customer acts in his order in the exercise of his commercial or independent professional activity, claims for defects become statute-barred within 12 months of delivery of the goods. This does not include claims for injury to life, limb or health based on a negligent breach of duty by the seller or an intentional or negligent breach of duty by a legal representative or vicarious agent of the seller.

  3. The assignment of claims for defects is excluded unless the customer is a consumer.

 

liability

The seller is fully liable for any legal reason in the event of injury to life, limb or health, in the event of willful intent or gross negligence, malice and guarantee promises and if liability is based on mandatory legal regulations, such as the Product Liability Act.

If the seller has negligent breached an essential contractual obligation, the obligation to pay compensation for property damage is limited to the foreseeable, typically occurring average damage. If the seller has negligently violated an insignificant contractual obligation, the obligation to pay compensation is limited to the order value. The above limitations of liability also apply to the vicarious agents of the seller.

 

Retention of title

The goods remain the property of the seller until they have been paid for in full.

 

Applicable law and jurisdiction agreement

  1. The contract in accordance with these general terms and conditions is subject exclusively to the substantive law of the Federal Republic of Germany. The UN sales law is excluded. If the customer is a consumer and has his habitual residence abroad, mandatory provisions of this state remain unaffected.

  2. If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the seller is the registered office of the seller.

 

Severability clause

Should a provision be wholly or partially ineffective or later lose its legal effectiveness, this does not affect the effectiveness of the remaining provisions. Instead of the ineffective provision, the legal regulations apply.

 

Alternative dispute resolution

The European Commission provides a platform for online dispute resolution (OS). You can find this portal here: http://ec.europa.eu/consumers/odr/ . The information required for a dispute resolution of our email address is info@dorianasbeautyworld.com.

The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

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